The file arrived at 11:23. Standard routing. No flags on the system.
Daniel opened it in the order it had come, as per procedure, and began with the supporting documentation. Applicant name: Margaret Reeves. He stopped. Looked at the window. Looked back. He wrote reviewed in the margin and continued.
Date of birth: 14th March 1958. NHS number. Next of kin: Daniel Reeves. He underlined nothing. He moved on.
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